665bd Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") describes how 665bd (referred to as "665bd", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals who access or use the 665bd platform at https://665bd.io and any associated mobile applications or services (collectively, the "Platform").

665bd is committed to handling personal data with the utmost care, transparency, and respect for the privacy of every individual who uses our services. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed choices about how you interact with the 665bd Platform.

By registering an account, depositing funds, placing a bet, or otherwise using the 665bd Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the 665bd Platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, all of which together constitute the full agreement between you and 665bd.

2. Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal data is 665bd, operating the online betting and casino Platform accessible at https://665bd.io. 665bd operates as an offshore online gaming platform serving players in Bangladesh and other eligible jurisdictions.

All data protection enquiries, subject access requests, and requests to exercise any of your privacy rights set out in Section 12 of this Policy should be directed to the 665bd data protection contact at [email protected]. We aim to respond to all privacy-related requests within five (5) business days.

3. Personal Data We Collect

665bd collects personal data in the following categories. We collect only the minimum data necessary to provide our services safely and effectively.

3.1 Registration and Identity Data

When you create a 665bd account, we collect:

• Full name (as it appears on your government-issued identification)
• Date of birth (used to verify you are aged 21 or above)
• Email address
• Mobile phone number
• Residential address (city, district, and country)
• Chosen username
• Encrypted account password

3.2 Verification and KYC Data

To comply with our identity verification and age verification obligations, we may request and collect:

• Copies of government-issued photo identification (national ID card, passport, or driving licence)
• Proof of address documents issued within the last three months (utility bill or bank statement)
• Selfie photographs for biometric identity matching, where applicable

3.3 Financial and Transaction Data

When you make deposits or request withdrawals, we collect:

• Mobile wallet numbers (bKash, Nagad, Rocket, Upay) used for transactions
• Card type, masked card number (last four digits), and card expiry date for card-based transactions
• Transaction amounts (in Bangladeshi Taka ৳)
• Transaction timestamps and reference numbers
• Account balance history

3.4 Usage and Behavioural Data

As you use the 665bd Platform, we automatically collect:

• Betting history, including event, market, stake, odds, and outcome data
• Casino game session data including games played, session durations, and win/loss records
• Login timestamps, session duration, and frequency of visits
• Features accessed and navigation paths followed within the Platform

3.5 Technical and Device Data

We automatically collect certain technical information when you access the Platform:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Device identifiers and hardware model
• Time zone setting (we note that 665bd operates in Bangladesh Standard Time, UTC+6)
• Referral source (i.e., which page or link directed you to 665bd)

3.6 Communications Data

When you contact 665bd's customer support team via live chat or email, we collect:

• The content of your messages and any attachments you send
• Live chat transcripts
• Email correspondence and any documents submitted
• The date, time, and channel of each support interaction

4. How We Collect Your Data

665bd collects personal data through the following mechanisms:

• Directly from you: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, placing bets, playing casino games, or contacting our support team.
• Automatically: Technical and behavioural data collected via cookies, web beacons, server logs, and similar tracking technologies as you interact with the Platform.
• From third-party service providers: Our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) may share transaction confirmation data with us. Our game providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) share game session data relevant to your account. Identity verification services may return data used to confirm your identity against submitted documents.
• From fraud prevention and security partners: We may receive risk signals and alerts from fraud detection services to help protect the integrity of the Platform and the security of all account holders.

5. How We Use Your Personal Data

665bd uses the personal data we collect for the following purposes:

665bd does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where this is strictly necessary for fraud prevention or identity verification purposes, and where such decisions are subject to human review upon your request.

6. Legal Basis for Processing

665bd processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing is necessary to perform our contractual obligations to you, including operating your account, processing your bets and payments, and delivering gaming services.
• Legal obligation: Processing is necessary to comply with applicable legal requirements, including age and identity verification, anti-money laundering checks, and responsible gaming obligations.
• Legitimate interests: Processing is necessary to pursue our legitimate interests in operating a secure, fair, and fraud-free platform — provided those interests are not overridden by your fundamental rights and freedoms. This includes fraud prevention, platform security, and service improvement activities.
• Consent: Where we rely on your consent (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

7. Sharing Your Personal Data

665bd does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:

7.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in operating the Platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard — to process deposits and withdrawals on your behalf.
• Game providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi — to deliver certified casino and slot game content.
• Identity verification services: To verify your age and identity as part of our KYC process.
• Fraud prevention and security services: To protect the Platform and all users from fraudulent activity.
• Cloud hosting and infrastructure providers: To host and maintain the secure infrastructure on which the Platform operates.

All third-party service providers are bound by data processing agreements that restrict their use of your personal data to the specific purpose for which it was shared and require them to maintain appropriate technical and organisational security measures.

7.2 Legal Disclosure

665bd may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by applicable law, legal process, or lawful governmental request. Where permitted by law, we will notify you of any such disclosure.

7.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred as part of that transaction. In such circumstances, we will take reasonable steps to ensure that your privacy rights continue to be protected and will notify you of any material change in how your data is handled.

8. Payment Data & Financial Privacy

665bd treats financial and payment data with an additional layer of sensitivity given the nature of the information involved. The following specific practices apply to payment data:

• Full card numbers are never stored on 665bd's servers. Card-based transactions are processed via tokenised payment gateways that return only the card type and masked last four digits to 665bd for record-keeping purposes.
• Mobile wallet numbers (bKash, Nagad, Rocket, Upay) are stored in encrypted form and are used solely for the purpose of processing deposits and withdrawals to and from your registered payment account.
• Transaction records are retained for the period required by applicable financial record-keeping regulations and are not used for any purpose other than account management, dispute resolution, and legal compliance.
• 665bd will never ask you to share your full mobile banking PIN, OTP, or card security code (CVV) via any communication channel. If you receive a request for this type of information purportedly from 665bd, treat it as fraudulent and report it immediately.

9. Cookies & Tracking Technologies

665bd uses cookies and similar web technologies (including web beacons and local storage) to enhance your experience on the Platform. The following categories of cookies are used:

665bd does not use advertising or cross-site tracking cookies. Analytics cookies collect only aggregated, non-personally-identifiable data and are not used to build individual behavioural profiles for advertising purposes.

You can control the use of optional cookies through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, and be notified when new cookies are set. Please note that disabling certain functional cookies may affect the performance or availability of some Platform features.

10. Data Security

665bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 665bd Platform.
• Encrypted data storage for all sensitive personal and financial data held on 665bd servers.
• Password hashing using industry-standard cryptographic algorithms. Account passwords are never stored in plain text and are not accessible to 665bd staff.
• Access controls ensuring that only authorised personnel with a documented operational need may access personal data, and only to the extent necessary for that purpose.
• Regular security assessments of Platform infrastructure and code to identify and remediate potential vulnerabilities.
• Fraud detection systems that monitor account activity for unusual patterns and flag suspicious transactions for review.

Despite these measures, no internet-based system can guarantee absolute security. 665bd will notify affected users promptly in the event of a data security incident that is likely to result in a high risk to their rights and freedoms, and will take all reasonable steps to contain and remediate any breach.

You also play an important role in keeping your data secure. Please use a strong, unique password for your 665bd account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account.

11. Data Retention

665bd retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status plus a minimum post-closure period as required by applicable financial record-keeping and anti-money laundering regulations.
• KYC / identity verification documents: Retained for the period mandated by applicable regulatory requirements, typically a minimum of five (5) years following account closure.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, or longer where required by law.
• Customer support communications: Retained for three (3) years from the date of the interaction, unless the communication relates to an ongoing dispute or legal matter.
• Technical and device data (logs): Retained for up to twelve (12) months for security and fraud prevention analysis purposes.
• Anonymised analytics data: May be retained indefinitely as it cannot be used to identify any individual.

When personal data is no longer required and its retention period has expired, 665bd will securely delete or irreversibly anonymise that data so that it can no longer be attributed to you.

12. Your Data Rights

As a 665bd account holder, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with your registered username, the nature of your request, and any relevant details. We will acknowledge your request within two (2) business days and respond in full within five (5) business days.

• Right of Access: You have the right to request a copy of the personal data that 665bd holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data held by 665bd. Where possible, you can update certain profile details directly through your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (where processing was based on consent), or where the data has been processed unlawfully. Note that certain retention obligations (see Section 11) may mean that we cannot delete all data immediately upon request.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. 665bd will cease such processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing prior to the withdrawal.

13. Children and Minors

The 665bd Platform is strictly intended for adults aged 21 years and above. 665bd does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and 665bd reserves the right to request documentary proof of age at any time.

If 665bd becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately close the associated account, return any deposited funds to the original payment source, forfeit any winnings, and permanently delete the personal data of the underage individual from its systems.

If you believe a minor has registered a 665bd account or that your child's data has been collected without your knowledge, please contact us immediately at [email protected]. We will investigate and act promptly.

14. International Data Transfers

665bd operates as an offshore online gaming platform and, as a result, your personal data may be processed and stored on servers located outside Bangladesh. Where personal data is transferred internationally — for example, to data centres hosting the Platform's infrastructure, or to third-party service providers operating in other countries — 665bd takes steps to ensure that an appropriate level of data protection is maintained.

These steps include entering into data processing agreements with international service providers that incorporate recognised data transfer mechanisms and require them to maintain security standards equivalent to those described in this Policy. If you have questions about the international transfer of your personal data, please contact us at [email protected].

15. Changes to This Privacy Policy

665bd reserves the right to update or amend this Privacy Policy at any time. When we make changes to this Policy, we will update the "Effective Date" displayed in the hero section at the top of this page and, where the changes are material, we will notify registered account holders via email or an in-platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 665bd collects, uses, and protects your personal data. Your continued use of the 665bd Platform following the publication of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the Platform and contact us to request account closure.

Previous versions of this Privacy Policy are available upon request by contacting us at [email protected]. Please include "Privacy Policy — Previous Version Request" in the subject line of your email.

16. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 665bd handles your personal data, please do not hesitate to get in touch with us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 665bd Platform
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

When contacting us regarding a privacy matter, please include your registered username and a clear description of your query or request. This will allow our team to locate your account records promptly and respond as efficiently as possible. All privacy-related communications are handled in strict confidence.